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ACCESSIBILITY STATEMENT

 

The Manhattan Club strives to provide an excellent experience for all our guests. We are committed to maintaining compliance with the Website Content Accessibility Guidelines 2.0 (WCAG 2.0). If you have questions or would like to report an issue relating to the accessibility of this website, please email requestinfo@tmcny.com.

The property is ADA compliant in accordance with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991) pre-1991 construction statutes.

The following is an overview of our on-site accessibility features.

The building main entrance door provides a 32 inch” clear opening width.

The route to the registration desk is unobstructed and accessible from the main entrance, elevator and guest rooms. Hotel staff provide equivalent facilitation to guests who use wheelchairs and others that are unable to reach the high counter at the registration desk.

Accessible suites and all accommodations can be reached via an unobstructed route from the registration desk, by taking the elevator.

The elevator doors provide a 32 inch” opening and the elevator has braille instructions. There is an unobstructed route from the entrance door and the registration desk to the elevators.

Standards Suite entrance and bathroom doors provide a clear opening width of 31 inches”.

Please note that unless specified, the property’s standard suites and suite bathrooms are not equipped with accessible features.

The property has 17 Accessible suites. These rooms are held for guests with mobility impairments, including guests who use wheelchairs.

ACCESSIBLE SUITE FEATURES:

Accessible suite entrance doors and bathroom doors provide a clear opening width of greater than 32 inches”.

  • Roll in shower, transfer shower, or bathtub
  • Grab bars at toilet and bathing fixtures
  • Sinks that allow a wheelchair to make a forward approach.
  • Flashing light for alarm
  • TTY capabilities
  • Lowered safety box
  • Communication features

To reserve an accessible suite please call 888.692.2121 or email tmcreservation@tmcny.com for assistance. Our representatives are standing by to assist you.

The Private Club Lounge entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Private Club Lounge from the main entrance, registration desk and guest rooms.

The Fitness Center entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Fitness Center from the main entrance, registration desk and guest rooms.

The Business Center entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Business Center from the main entrance, registration desk and guest rooms.

The Concierge desk does not have a surface that can be reached by guests who use wheelchairs. However, hotel staff provide equivalent facilitation to guests who use wheelchairs and others that are unable to reach the high counter at the Concierge desk. The route to the Concierge desk is unobstructed and accessible from the main entrance, elevator and guest rooms.

The RCI (timeshare exchange company) office entrance door width is less than 32”. However, guests who use wheelchairs will be attended by staff in an alternative location.

The MOD (Manager On Duty) office entrance door width is less than 32”. However, guests who use wheelchairs will be attended by staff in an alternative location.

The property is equipped with visual smoke detectors for the hearing impaired. Staff is available to assist the sight impaired.

Service animals are welcome at The Manhattan Club.