Jobs & Employment
The Manhattan Club - New York,NY
Assistant Housekeeping Manager
Status: Full Time
The Manhattan Club, New York City’s first Timeshare property is seeking an Assistant Housekeeping Manager.
A residence-style Boutique Timeshare, the Manhattan Club provides endless possibilities for the enjoyment of its guests. The Manhattan Club introduces a unique experience; blending a vacation ownership retreat with a luxury suite hotel. Centrally located in midtown Manhattan, it is convenient to many of New York City’s extraordinary and exciting attractions, encouraging our Owners and Guests to experience the pace of the City by day and feel the pulse of the City by night.
This position reports to the Assistant Director as well as the Director of Housekeeping.
This position will oversee the daily operations of the Housekeeping staff. Will ensure the department members provide the highest level of customer service. Effectively handle any incidents and concerns in a professional manner. Must supervise, train, and develop staff.
Promote meaningful relationships and customer service in a fast paced, structured environment. Lead by example, consistently conveying a positive attitude, passion, and pride in work.
At least 2 years of Hotel experience at properties of similar size and quality, preferably in a Union environment;
Proven customer service experience and excellent communication skills including oral, verbal, and written;
Basic analytic and arithmetic skills;
Familiarity with Microsoft Windows applications, knowledge of Hotel Expert a plus;
Must be self-motivated with strict attention to detail;
Ability to work independently and with minimal supervision;
Strong problem solving and troubleshooting skills in order to resolve Owner and Guest issues that may arise;
Professional appearance and excellent attendance and punctuality.
No schedule restrictions; must be able to work days, nights, weekends, and holidays;
Frequent pushing, pulling, reaching, stretching, stooping, handling, and gripping is required. Ability to frequently lift or carry up to 20 lbs. Ability to occasionally lift or carry more than 15 lbs.;
Long hours sometimes required; ability to work in a standing position for long periods of time.
In addition to a competitive salary, The Manhattan Club is proud to offer a comprehensive benefits package. This includes medical and dental insurance for eligible employees and their dependents. Short and long term disability, a 401(k) retirement savings account, flexible spending account, dependent care spending account, and transportation spending account. There is also a company sponsored life insurance policy as well as opportunities for professional growth and development.
Fax: (212) 884-0926